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Contact

Talk to the team

One inbox for sales, security review, and support. We are a small team — expect a human reply within one to two business days.

Primary email

hello@dbhelm.com

Security reports: security@dbhelm.com

What to write about

Enterprise / volume seats

Multi-seat Platform, procurement paperwork, or a trial key for evaluation.

Email

Security / compliance questionnaire

Vendor security review. Start with /security — then email with your questionnaire attached.

Read security overview →
Email

Product support

Install, licensing, or feature questions. Include OS, app version, and what you tried.

Email

Partnerships / press

Integrations, content, or press kit requests.

Email

Self-serve first

  • Download Free — email one-time code, no card
  • Pricing — Pro / Platform checkout via Lemon Squeezy
  • Account portal — licenses, devices, billing portal
  • Docs — install, Mongo Studio, provisioning